Corporate Offices

440 Laurier Ave. West – Suite 200

Ottawa, Ontario K1R 7X6
1-888-682-3363

Sales

Our highly qualified Sales Group is ready to answer any questions about our products, services and rates. State of the art payment systems and the most aggressive pricing in the industry.

Phone: 1-888-682-3363
E-Mail:  info@fpcemail.com

Merchant Support

World-class customer service is the key and, the difference between us and the other guy. For terminal or system questions/problems, deposit histories, fees, statement and fee inquiries, bank change requests, address changes, authorizations inquiries.

Phone:1-888-682-3363
E-Mail:  merch.help@fpcemail.com
Hours: 24 / 7 / 365

Credit / Risk Department

The Risk Department is available to answer any questions in regards to pending application or issues regarding transactions under review.

Phone: 1-888-682-3363
E-Mail:  risk@fpcemail.com
Hours: 9:00 AM-5:00 PM, Monday-Friday

Sales Support

Referral Agents and Sales Representatives should contact their Sales Support Specialist with any product, system or application questions.

Phone: 1-888-682-3363
E-Mail:  salessupport@fpcemail.com Hours: 8:00 AM-6:00 PM, Monday-Friday

Supply Orders

Try our online order form under supply orders. Most orders before 3PM EST ship same day.

Phone: 1-888-682-3363
E-Mail:  deployment@fpcemail.com

Account Activation

The NEW ACCOUNTS group is responsible for all new clients until they are running live transactions. For any questions or to activate your new account please contact.

Phone: 1-888-682-3363
E-Mail:  activations@fpcemail.com

Human Resources

FEDERATED CANADA is always looking for talented people to help our company grow. Go to the Careers screen to view our current openings.

Phone: 1-888-682-3363
E-Mail:  careers@fpcemail.com